The service that you tried to access requires privileges that you do not have.
Typical requirements include:
A confirmed identity, or "high" identity assurance level (AL)
To confirm your identity, you need to visit IT Service Desk and identify yourself using your national ID card or passport.
Your affiliation describes your relationship with the Blue Star University. The set of attributes include for example student and employee. If you are a student and the service you tried to access did not receive the student affiliation, please contact IT Service Desk to correct this.
Some specific entitlements
Entitlements are specific privileges at specific services. If you are missing entitlements that you think you should have (e.g. you should be able to access this service), please contact IT Service Desk to have this sorted out.
If you think you should have access, please contact IT Service Desk of Blue Star University at https://www.example.com/support and include the name of the service you tried to access, any privileges that were noted as missing and, if possible, a screenshot of the error message at the service including the address bar at the top of the web browser.